What is Formo Automations?
Formo Support — an AI customer support chatbot for online stores. One script tag, your AI key, fifteen guardrail checks. Formo helps Shopify merchants automatically handle repetitive customer questions — without hiring another support agent or spending hours answering the same messages. Connect your Shopify store, configure your policies and tone, and let Formo handle questions like: What products do you have below $20? What do you recommend? What's your return policy?
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