

Cenvero Orion
AI support agent — handle, escalate & auto-ticket
什麼是 Cenvero Orion?
Cenvero Orion is an AI support agent for your website. It answers questions from your knowledge base, captures leads, and handles live chat. When the AI can't resolve an issue or the user asks for a human, it escalates. No response or frustrated user? It auto-creates a ticket — nothing gets dropped. Built on the Cenvero Orion Engine v8 — 8-layer architecture with hallucination suppression & multi-model routing. orion.cenvero.com/how-it-works Access → orion@cenvero.com
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