Dispatch Layer
AI helpdesk triage — inbox to assigned ticket in 15 seconds
Dispatch Layer이란?
Your support inbox is chaos. Emails get lost, manually forwarded, and SLAs slip through the cracks. Dispatch Layer connects to your M365 shared mailbox and automatically triages every support email with GPT-4o — categorising, prioritising, and routing it to the right engineer in under 15 seconds. ✅ AI triage & categorisation ✅ Auto-assigned tickets in 15 seconds ✅ Real-time SLA tracking & escalation alerts ✅ Built for UK SMBs & IT teams ✅ Live in under 30 minutes
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